Conveniently accessible, vCare is a virtual healthcare platform that provides you and your eligible Dependents with 24/7 personalized medical support wherever you are through the mobile application.
The virtual care platform is designed to address your healthcare needs via secure unlimited text and video chat anywhere at any time.
With vCare, members and their eligible Dependents can connect instantly with a healthcare provider for any primary health questions and concerns, fill and refill prescriptions, specialist referrals, and lab requisitions.
We are committed to providing you with the best healthcare options, and vCare is an important part of that commitment.
We know that you may have questions or need assistance to find the information you are looking for. We’re here to offer answers and help in any way we can. Please don’t hestitate to Contact Us if you have questions about the following, or anything else.
Finding what you need on the
CCWUcare website
Accessing claim EOBs
(Explanation of Benefits)
Registering or updating your
CCWUcare accounts
Downloading mobile apps and
using our web portal
Updating banking information for claims direct deposit (Electronic Funds Transfer)
Acquiring Member
Advantage benefit cards
Submitting online claims forms