Benefits
Member Family Assistance Program – Life Journey
Overview
Benefit Coverage
Confidential counselling services to support mental health and wellbeing.
Who is covered
Members / Spouse / Dependent Child
Need Help? We can help
Contact the Digital Benefits Help Desk
We know that you may have questions or need assistance to find the information you are looking for. We’re here to offer answers and help in any way we can. Please don’t hestitate to Contact Us if you have questions about the following, or anything else.
Finding what you need on the
CCWUcare website
Accessing claim EOBs
(Explanation of Benefits)
Registering or updating your
CCWUcare accounts
Downloading mobile apps and
using our web portal
Updating banking information for claims direct deposit (Electronic Funds Transfer)
Acquiring Member
Advantage benefit cards
Submitting online claims forms