Contact Us
If you have any questions or concerns about your benefits or need assistance with accessing any of the resources or services on this page, please don’t hesitate to contact us.
Our dedicated team is here to support you and can be reached through our contact form or by phone during regular business hours.
We are committed to ensuring that our members have the resources and support they need to thrive both in and out of the workplace.
Toronto, ON M3M 3G2
Wednesday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 4:30 PM
Saturday: 7:00 AM - 12:00 PM
Your Benefits
Peace of Mind Protection For A Healthy
Future
CCWU Members’ Benefit Trust Fund offers a wide range of innovative benefits and services designed to improve your health and well being. We also make it easy to submit claims and get medical assistance when you need it.
Learn More About Your Benefits,
Register, Make Changes
Find out about all your benefit coverages, complete your Application Card, (which you need to do before you receive any benefits); and make changes to your preferences, beneficiaries, and other information.
Need Help? We can help
Contact the Digital Benefits Help Desk
We know that you may have questions or need assistance to find the information you are looking for. We’re here to offer answers and help in any way we can. Please don’t hestitate to Contact Us if you have questions about the following, or anything else.
Finding what you need on the
CCWUcare website
Accessing claim EOBs
(Explanation of Benefits)
Registering or updating your
CCWUcare accounts
Downloading mobile apps and
using our web portal
Updating banking information for claims direct deposit (Electronic Funds Transfer)
Acquiring Member
Advantage benefit cards
Submitting online claims forms