Dear members of CCWU,
As you may be aware, Canada Post and the CUPW have announced that starting October 11th, they will be moving from a full national strike to rotating strike activity.
Payments for benefit claims that were received and processed prior to October 11, 2025, have been placed in the mail.
Due to the uncertainty of Canada Post services during the rotating strikes, you may experience delays in mail delivery in the affected areas. At this time, we are not aware of which areas will be impacted once the rotating strike activity begins.
We encourage members to utilize the digital options available for expedited service during this time, please contact our Customer Service line for further information on the following:
- *NEW* – Register for Direct Deposit, have all payments deposited directly into your bank account.
- Submit Claims Online, using the eClaims online portal or mobile app.
- Request Information or Assistance, via telephone or via e-mail (please see contact information below).
- Utilize CCWUcare Website Resources – download forms, access to benefit information submit member advantage card photos & more.
The CCWUcare office remain open during regular business hours, members are encouraged to visit the office in person for any additional assistance.
We will continue to provide updates as the situation evolves, highlighting any changes to our services. We appreciate your patience and understanding during this time.
Please contact us via the CCWUcare website using the link below with any questions.
CCWUcare Contact Us
Thank you,
CCWUcare