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May 21, 2025

NEW – EFT Payments Available

Effective June 1, 2025, in addition to direct deposit reimbursement currently available with a registered eClaims account, many other payments...

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May 20, 2025

Potential Canada Post Labour Disruption

As you may be aware, Canada Post received strike notices from the Canadian Union of Postal Workers (CUPW), for both...

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Contact the Digital Benefits Help Desk

We know that you may have questions or need assistance to find the information you are looking for. We’re here to offer answers and help in any way we can. Please don’t hestitate to Contact Us if you have questions about the following, or anything else.

Finding what you need on the
CCWUcare website

Accessing claim EOBs
(Explanation of Benefits)

Registering or updating your
CCWUcare accounts

Downloading mobile apps and
using our web portal

Updating banking information for claims direct deposit (Electronic Funds Transfer)

Acquiring Member
Advantage benefit cards

Submitting online claims forms